VILLA FROM OKINAWA

FAQ and Inquiries

FAQ

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Accommodation

Regarding reservations from external reservation sites
For inquiries regarding reservations made on reservation sites such as Agoda and Booking.com, or for changes to reservation details, please contact the reservation site directly.
Accommodation fees
Adult and child rates (excluding preschoolers) include the following: Room usage fee, cleaning fee, show viewing fee, BBQ equipment, and food costs. *Please check the accommodation plan details as they change depending on the plan and season.
Amenities
We provide bath towels, face towels, toothbrushes, shampoo, conditioner, body soap, and hair dryers.
Early check-in and Late check-out
We apologize for the inconvenience, but since we are cleaning the rooms with a small number of staff, check-in is possible after 4:00 p.m., and check-out is until 10:00.
About pets
Pets are not allowed for overnight stays or day trip plans.

Meals and drinks

About BBQ
The BBQ provided in the accommodation plan and day trip plan is as follows. 1 BBQ grill, BBQ set for each person (paper plates, chopsticks, towels, wraps, tongs, insect repellent spray), BBQ ingredients (300g of beef, pork, assorted chicken, yakitori, sausage, vegetables), *Toddlers and children is not provided
About the start time of BBQ and show
The BBQ will start from around 6:00 pm after check-in at the table prepared on the terrace and courtyard. BBQ equipment is set up on each table in advance, so customers can start their meal at any time they like. The timetable for each show is as follows. 19:00 - Oldies dance show break (about 15 minutes) 19:40 - Dinosaur Adventure Show *Start time is subject to change depending on weather etc. Thank you for your understanding.

About the show

About holding the Dinosaur Adventure Show and Dance Show in case of rain
For rainy days, we will be offering a "Rainy Day Special Show." Meals will be served indoors rather than on the terrace or courtyard. Please enjoy this special show that can only be seen on rainy days.
Regarding refunds when shows are canceled due to bad weather, etc.
If we determine that the show cannot be held safely due to a typhoon/storm warning being issued for the main island of Okinawa or bad weather, we will cancel the show. If you have already checked in at the time the event is canceled and wish to stay overnight, only the show viewing fee will be refunded.
Requests for appearances
We are available for events such as dinosaur shows and dance shows. He has also performed at numerous events. Please contact us at Email: info@from-okinawa.jp TEL: 050-1807-8490.
Do you handle surprises such as birthdays?
Yes, we have the following plans. Free: Surprise performances during the show. Charge: Balloon decoration in the room

About the facility

About convenience stores and grocery stores
We do not sell drinks within the facility. Please feel free to bring your own drink of choice.
Equipment: About the rice cooker
We apologize for the inconvenience, but a rice cooker is not included in the equipment.

Others

About the nearest beach
If you cross the crosswalk at the Kibogaoka entrance and turn left, you will find a small parking lot. From there, you can go down the stairs to the beach.
About bringing the pool
We apologize for the inconvenience, but we do not allow swimming pools to be brought into the pool.
Regarding the use of fireworks
You may bring your own fireworks. However, the use of dangerous fireworks such as Nabi and Mouse fireworks is prohibited. Please be sure to clean up any fireworks garbage yourself.